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MEA is a great place to work! We are a small, friendly team with a big heart seeking to address societal challenges well beyond our size, but we do what we can where we can, and we do it well.

job Opportunities

We’re recruiting! As our service continues to develop, our small, friendly team is now seeking to add enthusiastic, motivated, and compassionate staff to help us grow and support more householders in need. We are looking to fill the following roles:

In partnership with Act on Energy to support the new ‘Warmer Homes West Midlands’ project:


Office Administrator
Salary: £17,600 - £19,160 pro-rata per annum
Location:  MEA’s Shrewsbury office next to the River Severn, or home working.
Hours of work: 22.5 hours per week.  Timings to be negotiated.
Leave: 24 paid days pro-rata per annum + bank holidays.
Duration: Permanent contract

Role:  This is a new part-time role within Marches Energy Agency, and as we grow we are looking for someone to bring together a variety of smaller tasks essential to keeping our administration sound.  Likely tasks will include over-seeing and keeping policies up to date; reviewing IT and office support costs and preparing recommendations for alternative options; overseeing file weeding, ensuring our H&S is up to date, taking notes at board meetings and supporting staff on our client database/ CRM system, as well as running other office functions as required.  It’s not a book keeping role as this position is already filled, but you will be expected to work closely with the book keeper, and the Director to ensure back office functions run smoothly, allowing staff to focus on householder support.

Person specification:

To fulfill this post MEA is looking for you to:

  • Have previous similar experience of an office administration role.
  • Be a good team player able to work both as part of a small team, but also unsupervised.
  • Have excellent communication, organizational and time-management skills.
  • Be proactive in identifying areas that need addressing and to bring forward recommendations.
  • Be competent in the use of MS Office, outlook, access and word etc.
  • Demonstrate a willingness to learn and be flexible.
  • Be able to demonstrate a clear commitment to, and understanding of our climate and ecological crisis, and/ or fuel poverty.

Application process:  Please send a CV and covering letter to Simon Ross, Director – simon@mea.org.uk. In your letter, please explain why you are interested in the job and how you meet the role and specification.
Interviews: Interviews will be on Tuesday 20th October at our Shrewsbury office (or possibly by zoom, as c-19 dictates).  The successful applicant will start in early November.
Deadline: 9am on Friday 16th October 2020.

Full job description


Project Manager: Whole house retrofit and fuel poverty
Salary:  £22,185 to £26,854
Location:  MEA’s Shrewsbury office next to the River Severn, or home working (ideally in the Marches, but not essential).
Hours of work: 30-37.5 hours per week which can be worked flexibly. Some evening and weekend work required, but Time Off In Lieu can be taken.
Leave: 24 paid days pro-rata per annum + bank holidays.
Duration: Permanent contract.

Role:  We are working in a fast-changing environment. In the last 2 years we have seen a resurgence in our climate emergency, especially at Local Authority and community group level. We are also seeing significant upheaval because of c-19 which is creating a strong demand for our fuel poverty services. Through all three strands – climate emergency, fuel poverty and c-19 stimulus, there is a trend towards a whole house retrofit approach, which for us centres on people first, many of whom are vulnerable, and secondly on the home they live in.

MEA is now looking for a new project manager who understands this landscape, and who can help us navigate a way through. In doing so, you will help us develop our relationships with our current and new installers; support the development of a whole house retrofit approach within MEA focused primarily on fuel poor householders; support delivery of existing projects such as Local Authority Delivery, First Time Central Heating, ECO e.t.c.

Person specification:

To fulfil this post MEA is looking for you to:

  • Be passionate about environmental issues and fuel poverty, and to demonstrate a track record in this work.
  • Have experience of working with homeowners, tenants or landlords in developing and installing energy efficiency and/ or renewable energy technologies.
  • Experience of working with Local Authorities, Housing Associations, university or with buildings in some way.
  • Demonstrate a technical proficiency around energy and homes such as a Domestic Energy Assessor, asset manager or building professional experience. Alternatively, you could be an installer of sustainable energy measures, a retrofit coordinator/ assessor or similar.
  • Be able to demonstrate your ability to put the householders needs – many of whom will be vulnerable – at the heart of your support for them.
  • Be able to demonstrate strong project management skills
  • Have excellent written and verbal communication skills.
  • Be self-motivated and able to work independently.
  • Be highly organized with good time-management skills.
  • Be a good team player, able to work as part of a small, geographically dispersed team.
  • Be skillful with IT, including the use of Outlook, Word, Excel and Access.
  • Hold a clean driving license.

Please find the full job description and person specification below.

Application process:  Please send a CV and covering letter to Simon Ross, Director – simon@mea.org.uk. In your letter, please explain why you are interested in the job and how you meet the role and specification.
Interviews: Interviews will be on Thursday 22nd October at our Shrewsbury office (or possibly by zoom, as c-19 dictates).  The successful applicant will start in early November.
Deadline: 9am on Friday 16th October 2020.

Full person specification and job description


Warmer Homes West Midlands Project

We have a great opportunity for you to be part of an exciting new project delivered by Act on Energy & Marches Energy Agency covering the West Midlands Combined Authority area (WMCA). Warmer Homes West Midlands is an ambitious partnership programme to provide for the very first time, a universal, top-level energy advice service for the fuel poor across the seven urban local authority areas in the West Midlands Combined Authority area. This is a large-scale energy advice programme that will help 7,500 vulnerable households.

To help us deliver this project, we are looking for:

Energy Advisor (x 4)
Salary: £20,634 - £22,776, depending on experience
Location: Near Evesham, Worcestershire, and Shrewsbury
Hours of work: 37.5 hours – Occasional weekend work may be required.
Leave: 25 days per annum plus bank holidays
Duration: Fixed Term Contract
Interviews: Interviews will take place either online or in person dependent on covid-19 restrictions.
Deadline: 28th October 2020

  • Act on Energy will be recruiting two full time Energy Advisors based in our office near Evesham, WR11 8SN
  • Marches Energy Agency will be recruiting two full time Energy Advisors based in their Shrewsbury Office, SY1 2DP

Role:  The role is to provide energy advice primarily by telephone to householders across the West Midlands. You will provide a range of advice including but not limited to; energy saving, how to access grant funding for energy efficiency measures, tariff advice and onward referrals for income maximisation. You will also be assisting the Project team and support the delivery of energy and fuel poverty related schemes and services.  The key focus of the role is ensuring that the customer is at the heart of everything we do. You will be an integral part of our team ensuring that our office operations run smoothly and are successful in supporting our daily charitable activities.

Person Specification:

  • Experience in a customer focused environment
  • Excellent customer service skills
  • Ability to drive high standards in relation to customer services
  • Ability to communicate verbally and in writing across a range of different audiences.
  • Educated to GCSE level or equivalent with an excellent standard of written English
  • Demonstrate accurate numerical skills and have an eye for detail when processing information
  • Self-management skills, to enable workload organisation, prioritisation, and implementation, with minimum supervision
  • Flexible approach – demonstrating ability to respond positively to changes in allocation of work at short notice to set deadlines
  • Commitment to equal opportunities and anti-discriminatory practice and to work with a diverse customer base.
  • Excellent Computer skills including Microsoft word, excel
  • Full driving licence and car owner

Application process:
Please send your CV and covering letter by email or post:
advice@actonenergy.org.uk
Att: Gareth Williams
Head of Operations
Act on Energy
Unit 1.4 Lauriston Park
Pitchill
Warwickshire
WR11 8SN

You should demonstrate in your CV and covering letter how you meet each of the essential criteria (outlined in the document below). Please ensure that you address each one of the criteria as this will be used to assess your suitability for the post.

Full person specification and job description


Community Outreach Worker (x 4)
Salary:  £23,430 to £25,862, depending on experience
Location: Home based across these areas Birmingham, Sandwell, Wolverhampton, Walsall and Dudley
Hours of work: 37.5 hours – Occasional weekend work may be required.
Leave: 25 days per annum plus bank holidays
Duration: Fixed Term Contract
Interviews: Interviews will take place either online or in person dependent on covid-19 restrictions.
Deadline: 28th October 2020

  • Act on Energy will be recruiting two full time outreach workers to cover the Birmingham area. www.actonenergy.org.uk
  • Marches Energy Agency will be recruiting two full time out-reach workers covering Sandwell, Walsall, Dudley and Wolverhampton

Role:  The Community Outreach Officers will be home based engaging with the community and its local support networks to provide support and advice to vulnerable residents at risk of fuel poverty. This support will lead to positive outcomes for residents reducing social isolation, improve health and wellbeing at the same time as tackling fuel poverty and helping households improve the energy efficiency of their homes, save money and improve the quality of their lives. You will be supporting households through the provision of energy advice and onward support to ensure that vulnerable householders in fuel poverty are given the relevant support needed. This support will be holistic in its approach providing residents with advice on energy saving, income maximisation (through our partners), installation of low cost energy measures and onward referrals for physical interventions in their home. You will also provide support to front line staff at partner agencies (e.g. GP’s, Social care teams, local authorities, the third sector) so they can access and understand the relationship between warm homes and improved health outcomes.

Person Specification

  • Experience of working with vulnerable customers/ households in the community
  • Ability to fit low cost energy efficiency measures – training will be provided
  • Knowledge and experience of housing, health and social care services
  • Experience delivering advice and training sessions
  • Ability to drive high standards in relation to customer service.
  • Educated at least to A level or equivalent with an excellent standard of written English
  • Excellent customer service skills and the ability to communicate with a wide range of audiences
  • Demonstrate accurate numerical skills and have an eye for detail when processing information
  • Excellent Self-management skills, to enable workload organisation from home, prioritisation, and implementation, with minimum supervision
  • Flexible approach – demonstrating ability to respond positively to changes in allocation of work at short notice to set deadlines
  • Commitment to equal opportunities and anti-discriminatory practice and to work with a diverse customer base.
  • Excellent Computer skills including Microsoft word and excel
  • Driving licence and use of own car

Application process:
Please send your CV and covering letter by email or post:
advice@actonenergy.org.uk
Att: Gareth Williams
Head of Operations
Act on Energy
Unit 1.4 Lauriston Park
Pitchill
Warwickshire
WR11 8SN

You should demonstrate in your CV and covering letter how you meet each of the essential criteria (outlined in the document below). Please ensure that you address each one of the criteria as this will be used to assess your suitability for the post.

Full person specification and job description

volunteering Opportunities

Volunteers are a vital part of our team. Whether you are looking to build your CV, or want to share your knowledge and experience through a trusteeship and help us grow, we hope to provide a warm welcome for you at MEA. There is always plenty of free tea and coffee, and usually some biscuits too!

There are three types of volunteering opportunities at MEA:

  • Trustees
  • Internship placements of four or more months
  • Regular volunteering

Recruiting... Trustees

If you would like to help us deliver our work we have a vacancy available as a volunteer trustee on our Board. We are particularly seeking a trustee with a strong financial background to help with financial due diligence, ensuring we continue to remain well-governed.

Board meetings are quarterly and we require a minimum commitment of four half days a year to attend those meetings. There may be scope for additional work. This would be agreed between yourself and our Director. Although we don’t pay for your time, we will cover reasonable travel expenses.

If you are interested and would welcome an informal chat please contact our Director, Simon Ross, on 01743 277106 or email your CV to simon@mea.org.uk

Recruiting... Marketing & Promotion Intern

We are looking for an intern to join our team, based at our Shrewsbury office. The post holder will work with our Project Managers to promote our energy advice services. This will involve drafting social media content as well as articles and promotions for newsletters and other printed materials across our project areas.

The ideal candidate would be able to commit around 10 – 15 hours per week, some of which could be worked from home. This role is unpaid, however expenses, including travel, will be provided. The MEA team work in a supportive and collaborative way and we welcome candidates with fresh ideas and energy and a commitment to making them work.

For an informal chat about this role please call Davina on 01743 277124 or email your CV davina@mea.org.uk

Recruiting... Grant Support Volunteer

We are looking for a compassionate and organised volunteer to assist individuals with applications for grants. Many people who get in touch with us struggle to heat their homes due to inadequate heating, poor insulation or costly energy bills. Our Grant Support Volunteer will make a real difference to such individuals by helping them identify and make applications for funds on their behalf. If you like talking to people, have a basic knowledge of I.T, a few hours a week to spare and are looking for a worthwhile opportunity, we’d love to hear from you. The role is based at our Shrewsbury offices and training and expenses will be provided.

Please get in touch with Davina on 01743 277124 or email davina@mea.org.uk

Recruiting... Regular Volunteering

We’re looking for volunteers to support our work. Our volunteers undertake a variety of tasks including giving energy advice at events, helping with office administration and undertaking research. Before you start volunteering, we will draw up a role description with you, balancing our needs against your skills and what you would like to get out of the time you give.  You will ideally be looking to commit for at least a six month period, generally for half a day a week or more. We can pay reasonable travel expenses.

For an informal chat about our volunteering roles please call Davina on 01743 277124 or email davina@mea.org.uk