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MEA is a great place to work! We are a small, friendly team with a big heart seeking to address societal challenges well beyond our size, but we do what we can where we can, and we do it well.

job Opportunities

We’re recruiting! Working together for energy efficient homes, Marches Energy Agency has nearly 25 years of experience in helping householders keep warm and well at home.  We are an independent, Shropshire-based charity with a remote staff and reach across the Midlands.  As our service continues to develop, our friendly team is now seeking to add enthusiastic, motivated and compassionate staff to help us grow and address these challenges. They will join around 20 staff, office based and working remotely across the Midlands. We are looking to fill the following roles:


 

Energy Advisors
Salary: £17,616 to £22,252 pro-rata per annum
Location: Home working/ MEA’s Shrewsbury office next to the River Severn
Hours of work: 37.5 hours per week. Part-time/ flexible working hours available.
Leave: 24 paid days pro-rata per annum + bank holidays.
Duration: One-year contract with opportunity to extend further, subject to funding.
Training: On the job training and support will be provided to you, including undertaking Level 3 NVQ in energy awareness.

Role:

As one of our Energy Advisors you will work as part of a team to support householders on our telephone service. The service is un-scripted and caller-led. The advice will include providing guidance around tariff switching, fuel debt advocacy, heating controls, energy bills, energy efficiency measures, renewable energy options and grant funding. You will then be expected to guide householders into the best pathways, and support them subsequently to achieve the right outcomes. As policies and initiatives are often changing, you will be expected to maintain an up-to-date knowledge of the various options and referral routes open to householders. You will also be expected to provide advocacy support for householders facing more complex personal circumstances at home. There may also be scope for you to undertake home visits, and to attend events and training sessions offering advice to members of the public and other organisations. Finally, you will also be expected to work with our network partners including installers and local authorities.

Person specification:

  • Deliver outstanding customer service.
  • Be a good communicator able to listen and empathise with a wide range of householders, and to respond with accurate and appropriate advice and support around energy efficiency, on the phone.
  • Be a good team player able to work both as part of a small team and unsupervised.
  • Have excellent organizational and time-management skills.
  • Be able to show a reasonable level of understanding of energy efficiency in the home, and a clear willingness to learn more.
  • Be competent in the use of IT, including remote working tools such as MS Teams
  • Ideally demonstrate that you have relevant work experience gained either through the charitable, health or social care sectors, or through the business world
  • Be able to demonstrate a clear commitment to, and understanding of, our climate and ecological crisis.
  • Be based in Shropshire, Telford & Wrekin, Derby/Derbyshire or the Black Country, or have a good knowledge of one or more of those areas.

Application process: Send CV and covering letter explaining why you are interested in the job and how you meet the person specification above to philiptowers@mea.org.uk
Deadline: 9am on Tuesday 1st June - extended from 17 May
Interviews: 8th June – either by zoom or in MEA office

Full job description


 

Project Administrator
Salary: £17,616 to £19,162 pro-rata per annum
Location: Home working/ MEA’s Shrewsbury office next to the River Severn.
Hours of work: 37.5 hours per week. Part-time/ flexible working hours available.
Leave: 24 paid days pro-rata per annum + bank holidays.
Duration: One-year contract with opportunity to extend further, subject to funding.

Role:

You will carry out a range of tasks to support project delivery as directed, working collaboratively with our Energy Advisors and Project Managers. Your tasks will principally administrative. You will also support some routine aspects of project delivery such as making routine phone calls to clients and liaising with installers. In particular, you will support the delivery of a major new project supporting vulnerable customers seeking funded energy efficient insulation and heating for their properties

Person specification:

  • Be an accurate and efficient record keeper
  • Have a clear and confident telephone manner
  • Be confident IT user – working with a range of Microsoft products and being willing to learn how to use our bespoke Microsoft Dynamics CRM
  • Be able to forge and maintain good working relationships with colleagues and partners
  • Be a good team player able to work both across different teams and unsupervised.
  • Have excellent organizational and time-management skills.
  • Have a basic awareness of home energy efficiency and a willingness to learn more
  • Show a track record applying these skills, ideally in the work place, although experience gained in education and the home will be considered
  • Be Midlands based and a commitment to our work in the region
  • Be able to demonstrate a clear commitment to our charitable values

Application process: Send CV and covering letter explaining why you are interested in the job and how you meet the person specification above to philiptowers@mea.org.uk
Deadline: 9am on Tuesday 1st June extended from 17 May
Interviews: 9th June– either by zoom or in MEA office

Full job description


 

Marketing and Communications Manager
Salary: £22,185 to £23,740 pro-rata per annum
Location:  Home working/ MEA’s Shrewsbury office next to the River Severn
Hours of work: 22 - 37.5 hours per week, subject to candidate preference and the results of a wider recruitment exercise
Leave: 24 paid days pro-rata per annum + bank holidays.
Duration: One-year contract with opportunity to extend further, subject to funding
Training: On the job training and support will be provided to you. There may be opportunities to attend short training courses.

Role:

We are looking a Marketing and Promotions officer who can help our growing charity reach new audiences and shout about our great work! Help us raise the profile of the organization with key audiences including stakeholders in the public sector & funders.

You will:

  • With Managers, contribute to the development of a Marketing and Promotions Plan
  • For a major new project seeking to upgrade insulation and low carbon heating for homes in our project areas, lead on the production of clear and informative promotional materials for householders.
  • Contribute towards the development and refinement of our website & share our work via social media
  • Generate content and manage social media channels in order to promote awareness and uptake of our service
  • Generate newsletter and press release content and liaise with the media as needed

Person specification:

  • Have a clear and informative communication style
  • Be a confident producing of a range of media content from online blogs to a village newsletter
  • Have a problem-solving, creative and ‘can do’ approach
  • Work effectively with a range of staff, supporting and driving change
  • Be a hard worker, managing a busy workload unsupervised, and meeting deadlines
  • Have strong IT skills across Microsoft suite
  • Relevant work experience gained either through the charitable, public, or business world
  • Have an understanding of home energy efficiency or be willing to gain a basic understanding of the area and associated funding landscape
  • Show a commitment to our core values
  • Be based in the Midlands, ideally our one of our project areas of Shropshire, Telford & Wrekin, Derby, Derbyshire or the Black Country

Application process: Send CV and covering letter explaining why you are interested in the job and how you meet the job description and person specification to philiptowers@mea.org.uk
Deadline: 5pm on Wednesday 26th May
Interviews: Monday 7th June

Full job description


 

Data and Reporting Manager
Salary: £22,185 to £23,740 pro-rata per annum
Location:  Home working/ MEA’s Shrewsbury office next to the River Severn
Hours of work: 22 - 37.5 hours per week, subject to candidate preference and the results of a wider recruitment exercise
Leave: 24 paid days pro-rata per annum + bank holidays.
Duration: One-year contract with opportunity to extend further, subject to funding
Training: On the job training and support will be provided to you. There may be opportunities to attend short training courses.

Role:

We are looking for a Data and Reporting manager to help us capture, synthesise and share information and impact in a clear and robust way. This will be principally through using our newly developed Microsoft Dynamics CRM.  Our audiences are Local Authorities, health care organisations, central Government, installers and other charities, as well as individual householders and community groups interested in our work.

You will:

  • Work with Project Managers to help design user friendly procedures to capture the information required by funders and by the organization
  • For a major new programme to improve home energy efficiency across our project areas, work closely with the project team to analyse data from a range of sources (for example research data and Energy Performance Certificate Data) and present it clearly
  • Support staff with day-to-day data and reporting queries
  • Act as the main point of contact for our Dynamics developer and work with them to ensure the CRM continues to evolve to meet our needs
  • Help leaders understand the potential new approaches and tools, such as Power BI

Person specification:

  • Be a skilled and confident data analysis tools,
  • Knowledge and experience of Microsoft Dynamics CRM would be beneficial, however a willingness and aptitude for working with our bespoke system, including basic development, is essential,
  • Be able to communicate clearly and constructively with staff, helping them to master new technology and skills,
  • Have a problem-solving, creative and ‘can do’ approach,
  • Be a hard worker, managing a busy workload unsupervised, and meeting deadlines,
  • Relevant work experience gained either through the charitable, public, or business world would be an advantage.  However, the post could suite an ambitious recent graduate or agile professional seeking a new career in the charity sector,
  • Have an understanding of home energy efficiency or be willing to gain a basic understanding of the area,
  • Show a commitment to our core values,
  • Be based in the Midlands, ideally our one of our project areas of Shropshire, Telford & Wrekin, Derby, Derbyshire or the Black Country

Application process: Send CV and covering letter explaining why you are interested in the job and how you meet the job description and person specification to philiptowers@mea.org.uk
Deadline: 5pm on Wednesday 26th May
Interviews: Wednesday 16th June

Full job description


 

Team Leader (Shropshire, Telford & Wrekin)

Salary: £25,297 to £27,815, starting salary subject to experience and track-record
Location: Office-based in Shrewsbury, or home-based, ideally Shropshire
Hours of work: 37.5 hours per week.
Leave: 24 paid days pro-rata per annum + bank holidays.
Duration: Permanent
Training: On the job training and support will be provided to you. There will be opportunities to attend short training courses and potentially gain qualifications as needed

Role:

We are looking for a Team Leader to head up our growing team of Energy Advisors in Shropshire, Telford & Wrekin and project manage some of our funded projects in this area.

You will:

  • Line manage 4 – 6 Energy Advisors, providing clear direction, assistance and support, and ensuring we offer customers information and assistance focused to a high standard and focused on client’s needs.
  • Deal with complex or escalated customer enquiries or issues, such as difficulties accessing funding or safeguarding concerns, including handling phone calls and home visits.
  • Manage Telford Energy Advice and the new Healthy Homes Shropshire project, ensuring all aspects of these projects are delivered to a high standard and building strong relationships with partners in the Health Sector, Local Authorities and with funders.
  • Work collaboratively with other MEA staff managing projects in the region, to ensure Advisors are fully briefed and able to deliver against project targets.
  • Deliver training and awareness sessions with front line workers and service users, particularly on the links between Health and Housing, and in general to promote our service.

Person specification::

  • Be an experienced line and project manager, with an excellent track record.
  • Have excellent knowledge around home energy efficiency, including awareness of the funding routes available to clients.
  • In a work capacity, have worked on behalf of vulnerable people in complex situations.
  • Be solutions focused, pragmatic and adaptable.
  • Demonstrate a clear commitment to furthering an understanding of Health and Housing linkages amongst stakeholders, and to building future opportunities.  Work experience in either the energy or health sectors, or ideally both, would be an advantage.
  • Strong analytical and presentational skills, with the ability to articulate complex energy efficiency issues to non-specialists and communicate our client’s situations sensitively and expressively.
  • Ability to use Microsoft tools such as Teams & Excel effectively, and gain skills using our new Microsoft Dynamics software.
  • Show a commitment to our core values.
  • Be based in Shropshire, Telford & Wrekin or close proximity, with excellent local knowledge and existing networks.

For an informal discussion about this role please contact philiptowers@mea.org.uk

Application process: Send CV and covering letter explaining why you are interested in the job and how you meet the person specification to philiptowers@mea.org.uk
Deadline: 9am on Thursday 3rd June
Interviews: Thursday 10th June, ideally in our Shrewsbury Office.

Full job description


volunteering Opportunities

Volunteers are a vital part of our team. Whether you are looking to build your CV, or want to share your knowledge and experience through a trusteeship and help us grow, we hope to provide a warm welcome for you at MEA. There is always plenty of free tea and coffee, and usually some biscuits too!

There are three types of volunteering opportunities at MEA:

  • Trustees
  • Internship placements of four or more months
  • Regular volunteering

Recruiting... Trustees

If you would like to help us deliver our work we have a vacancy available as a volunteer trustee on our Board. We are particularly seeking a trustee with a strong financial background to help with financial due diligence, ensuring we continue to remain well-governed.

Board meetings are quarterly and we require a minimum commitment of four half days a year to attend those meetings. There may be scope for additional work. This would be agreed between yourself and our Director. Although we don’t pay for your time, we will cover reasonable travel expenses.

If you are interested and would welcome an informal chat please contact our Director, Simon Ross, on 01743 277106 or email your CV to simon@mea.org.uk

Recruiting... Marketing & Promotion Intern

We are looking for an intern to join our team, based at our Shrewsbury office. The post holder will work with our Project Managers to promote our energy advice services. This will involve drafting social media content as well as articles and promotions for newsletters and other printed materials across our project areas.

The ideal candidate would be able to commit around 10 – 15 hours per week, some of which could be worked from home. This role is unpaid, however expenses, including travel, will be provided. The MEA team work in a supportive and collaborative way and we welcome candidates with fresh ideas and energy and a commitment to making them work.

For an informal chat about this role please call Davina on 01743 277124 or email your CV davina@mea.org.uk

Recruiting... Grant Support Volunteer

We are looking for a compassionate and organised volunteer to assist individuals with applications for grants. Many people who get in touch with us struggle to heat their homes due to inadequate heating, poor insulation or costly energy bills. Our Grant Support Volunteer will make a real difference to such individuals by helping them identify and make applications for funds on their behalf. If you like talking to people, have a basic knowledge of I.T, a few hours a week to spare and are looking for a worthwhile opportunity, we’d love to hear from you. The role is based at our Shrewsbury offices and training and expenses will be provided.

Please get in touch with Davina on 01743 277124 or email davina@mea.org.uk

Recruiting... Regular Volunteering

We’re looking for volunteers to support our work. Our volunteers undertake a variety of tasks including giving energy advice at events, helping with office administration and undertaking research. Before you start volunteering, we will draw up a role description with you, balancing our needs against your skills and what you would like to get out of the time you give.  You will ideally be looking to commit for at least a six month period, generally for half a day a week or more. We can pay reasonable travel expenses.

For an informal chat about our volunteering roles please call Davina on 01743 277124 or email davina@mea.org.uk